About us
Pumba Tours and Safaris – A tourist attractive service provider with a vision of ushering into the tourism and hospitality industry a rare quality of tours and safari services in South Luangwa National Park of Eastern Zambia. It is a customer centered venture, that brings to the table day-to-day relaxation and serene solutions to problems mostly faced by individuals and corporate focused customers. Driving and guiding our esteemed clients into a world of beauty, tranquility and love for all that is created under the heavens.
Pumba Tours and Safaris’ services are from analytical stand points of the needs and wants of a client according to the safety and quality of the tourist and hospitality market. Our core business is providing various Entertainment, Travel & Tourism luxurious services through a network of partners and an online platform that serves consumers via the business-to-consumer channel.
What we do.
Pumba Tours and Safaris’ aim is to offer comprehensive products and services, including park tours, hotels, cruises, trail trips, and ground transportation. It also provides targeted packages designed to fit all markets and the travel culture, and preferences.
Hence focusing on providing personal and specialized services to meet each client’s specific needs through an efficient, effective, quality, and diversified approach.
As an established independent and fully integrated tourist and hospitality company, Pumba Tours and Safaris has its hands in providing the following:
Game Drive
Driving through the wild for the purpose of viewing wildlife in the safety of a 4×4 vehicle.
Village and School Tours
Visiting local communities and learning how they live with wildlife.
Photography
Capturing wonderful memories of wildlife in their habitat with an expert escort.
Arranged Accommodation Bookings
Our partners offers best accommodation services and security for our guests.
An Iconic Spa
Visiting local communities and learning how they live with wildlife.
Bird Watching
As a recreation activity, you get to observe various type of birds in South Luangwa National Park.
We AIM To Make Your Holiday Experience a Marvel
For a LIFETIME!
Pumba Tours and Safaris was incorporated in 2020 as a Tour and Safari service provider, with its headquarters in South Luangwa National Park, Zambia, offering a national footprint of tours and safari services.
Our Objectives
Pumba Tours and Safaris’ objectives are quite clear and specific, below are what we intend on implementing and achieving as a whole:
1
Ensure increase in service demand, through provision of occupancy of more than average year in and year out.
2
Increase exposure and market using internet technology and advertising.
3
Diversify corporate social responsibility performance by leveraging off 5% profits and shares to the South Luangwa Community for pupil school essentials.
4
Build alliances with lodges and safari camps of the same vision to favorably anchor conservation-oriented incentives.
5
Meet both local and international safari needs favourably.
Our Values
Customer satisfaction
We develop relationships that make a positive difference in our customer’s lives.
Innovation
Employees are fountains of new ideas, fueling better products, services, and
processes. The company embraces laughter, humor, and having fun while working toward a common goal.
Transparency
We are good citizens in the communities in which we live and work by being responsible individually and corporately for the well being of our society.
Efficiency
We work together, across boundaries, to meet the needs of our customers and to help the company win.
Quality
We provide outstanding products and unsurpassed services that, together, deliver premium value to our customers.
Honesty
The work environment is open, honest, collaborative, and family-oriented.
Effectiveness
We exhibit a strong will to win in the marketplace and in every aspect of our
business.
Management
Cannan Makukula
Director and CEO
Gawa Phiri
Reservation & Marketing Manager
Carolyn Makukula
Reservationist
Solomon Tembo
Tour/Safari Guide
Kelvin Mvula
Tour/Safari Guide